Terms of Service

1. Acceptance of Terms

Welcome to Hyeontech Solutions. By accessing or using our website, services, or products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and others who access or use our services, whether you are a prospective client, current client, website visitor, or other third party.

2. Our Services

Hyeontech Solutions provides technology consulting and development services, including but not limited to:

• AI and Machine Learning solutions
• Cloud infrastructure design and implementation
• Cybersecurity services and audits
• Custom software development
• Web and mobile application development
• Data analytics and business intelligence
• Technology consulting and strategy

Specific terms for each service engagement will be outlined in separate Service Agreements or Statements of Work (SOW).

3. Use Rights and Restrictions

3.1 Permitted Use

You may use our website and services for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malware
• Attempt to gain unauthorized access to our systems
• Use our services for competitive analysis or benchmarking
• Scrape, copy, or replicate our content without permission
• Interfere with or disrupt our services or servers

3.2 Account Responsibilities

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized use
• Providing accurate and complete information

4. Intellectual Property

4.1 Our Intellectual Property

All content on our website, including text, graphics, logos, images, software, and design, is the property of Hyeontech Solutions or our licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Client Materials

You retain all rights to materials, data, and information you provide to us. By providing such materials, you grant us a limited license to use them solely for the purpose of delivering our services.

4.3 Work Product

Ownership of deliverables and work product will be specified in individual Service Agreements or SOWs. Generally:

• Custom-developed code and solutions transfer to the client upon full payment
• We retain rights to pre-existing materials, templates, and methodologies
• We may use anonymized project insights for case studies with your consent

5. Confidentiality

We are committed to protecting confidential information exchanged during our engagement:

• Both parties agree to maintain the confidentiality of proprietary information
• Confidential information will not be disclosed to third parties without consent
• Specific confidentiality terms may be outlined in Non-Disclosure Agreements (NDAs)
• Confidentiality obligations survive termination of our agreement

6. Payment and Fees

6.1 Fees and Invoicing

• Service fees will be specified in individual proposals or SOWs
• Invoices are payable within 30 days unless otherwise agreed
• Late payments may incur interest charges (1.5% per month or maximum allowed by law)
• We reserve the right to suspend services for non-payment

6.2 Refunds

Refund policies vary by service type and will be outlined in your Service Agreement. Generally:

• Consultation fees are non-refundable
• Project-based work may be eligible for partial refunds if terminated early
• Refund requests must be submitted in writing

7. Warranties and Disclaimers

7.1 Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• We have the necessary expertise and authority to provide our services
• Work will comply with specifications outlined in agreements

7.2 Disclaimers

We do not warrant that:

• Our services will be uninterrupted or error-free
• Results will meet your specific requirements
• All errors or defects will be corrected
• Third-party integrations will function as expected

8. Limitation of Liability

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or data loss
• Third-party claims or actions

Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Hyeontech Solutions, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Materials or data you provide to us

10. Termination

10.1 Termination by Either Party

Either party may terminate services:

• For convenience with 30 days' written notice
• Immediately for material breach if not cured within 15 days
• Immediately if the other party becomes insolvent

10.2 Effect of Termination

Upon termination:

• All outstanding fees become immediately due
• We will deliver completed work product
• Each party will return or destroy confidential information
• Provisions that by their nature should survive will continue (e.g., confidentiality, intellectual property, limitation of liability)

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

11.2 Dispute Resolution

In the event of a dispute:

1. Negotiation: Parties will first attempt to resolve disputes through good-faith negotiations
2. Mediation: If unresolved, disputes will be submitted to mediation
3. Arbitration/Litigation: As specified in individual service agreements

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notification (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

13. Contact Information

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with any Service Agreements or SOWs, constitute the entire agreement between you and Hyeontech Solutions.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.3 Waiver

Failure to enforce any provision of these Terms does not waive our right to enforce it later.

14.4 Assignment

You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.