Privacy Policy
Last Updated: January 27, 2025
Table of Contents
1. Introduction
Hyeontech Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name
- Project Details: Information about your project requirements and business needs
- Communication Records: Messages, inquiries, and feedback you send to us
- Account Information: If you create an account, username, password, and preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, clickstream data
- Cookies: See our Cookies section for more details
- Analytics Data: Performance metrics and website analytics
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to inquiries and send important updates
- Marketing: To send promotional materials (with your consent)
- Analytics: To understand how our services are used and improve user experience
- Security: To detect, prevent, and address technical issues and fraud
- Legal Compliance: To comply with legal obligations and protect our rights
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share data with trusted third-party service providers who assist us in:
- Cloud hosting and infrastructure (AWS, Azure, GCP)
- Analytics and performance monitoring
- Email delivery and communications
- Customer relationship management
4.2 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal processes or government requests
- Enforce our terms and conditions
- Protect our rights, privacy, safety, or property
- Investigate fraud or security issues
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Restricted access to personal information
- Security Monitoring: Continuous monitoring for vulnerabilities
- Regular Audits: Security assessments and compliance reviews
- Data Backup: Regular backups with encryption
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
6.1 GDPR Rights (EU/EEA/UK)
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent at any time
6.2 CCPA Rights (California)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
6.3 Exercising Your Rights
To exercise any of these rights, please contact us at privacy@hyeontech.com. We will respond within 30 days.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Privacy Shield Framework (where applicable)
- Data Processing Agreements with third-party processors
- Compliance with local data protection laws
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending email notifications for material changes (if you've provided your email)
We encourage you to review this Privacy Policy periodically.
10. Contact Us
Privacy Questions or Concerns?
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@hyeontech.com
Data Protection Officer: dpo@hyeontech.com
General Inquiries: hello@hyeontech.com
Mailing Address:
Hyeontech Solutions
Data Privacy Department
[Address to be added]